1. Q: Are you a factory or trading company?
A: We are a professional manufacturer of stage lighting.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Baiyun District, Guangzhou, China.
3. Q: how long is the warranty ?
A: 1 years warranty. if there are some problems with our quality or program. send us video or pictures to about it, our engineers will check the problems ,support you some boards for free (main board, power supply, drive board, display board, other parts need to be charged). free parts based on freight cost to pay by your side.
4. Q: What's the shipping method and deliery time?
A: Our products can be shipped by Sea, by Air or by Express. Which method to be used is
based on the weight and size of the package and with consideration of customer's requirements.
By sea: 20-40 days;By air: 5-15days ; By express: 5-7 days.
5. Q: How can I contact you ?
A: e: email@example.com
WhatsApp: +86 181 3878 0296